Solution:The temporary hardness of water is due to presence of bicarbonates of calcium and magnesium. The treatment for removing the hardness or dissolved impurities from water is known as softening of water.
Permanent hardness–The hardness due to the presence of sulphates chlorides and nitrates of calcium and magnesium is known as permanent hardness.
Note–The temporary hardness may be removed by boiling the water or by adding lime water in water which is called lime process.
• The permanent hardness of water may be removed by lime soda process, zeolite (silicate of sodium) or base exchange proces (also known as cation exchange method).